An article by Scott Williamspublished on 9 Sep 2023 Commercialisation is your job too, buddy. In this OPS:Innovator podcast episode, I spoke with Melissa (Mimi) Curran about commercialisation and growth. Interestingly, the conversation quickly headed toward customer experience and how that is essential to any organisation achieving its growth objectives. It’s not surprising that CX is soContinue reading “Melissa (Mimi) Curran: Commercialisation and growth”
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