An article by Scott Williamspublished on 5 Oct 2023 Summary headline. In this OPS:Innovator podcast episode, I spoke with Daniel Murray about developing great leaders. Here’s the tl;dr: In a podcast that’s about bringing innovative thinking to all aspects of how companies work, it’s challenging to have a conversation without creativity being a core part of it.Continue reading “Daniel Murray: Developing great leaders”
Tag Archives: transformation
James Edmondson: Structuring for agility
An article by Scott Williamspublished on 28 Sep 2023 Summary headline. In this OPS:Innovator podcast episode, I spoke with James Edmondson about structuring for agility. Here’s the tl;dr: When talking about agility, creativity and innovation, there are ways of working that enable it, those that ignore it and those that hinder it. I think that James isContinue reading “James Edmondson: Structuring for agility”
Ben Dunn: Working with emerging tech
An article by Scott Williamspublished on 21 Sep 2023 Summary headline. In this OPS:Innovator podcast episode, I spoke with Ben Dunn about working with emerging tech. Here’s the tl;dr: When you talk to someone like Ben, you quickly realise how much better you could be doing yourself in applying emerging technologies in your daily work. Some mayContinue reading “Ben Dunn: Working with emerging tech”
Rei Paki: Doing design right
An article by Scott Williamspublished on 14 Sep 2023 Summary headline. In this OPS:Innovator podcast episode, I spoke with Rei Paki about doing design right. “But I thought this show was about ops” might have been the thought that popped into your head. It is, and Rei gave us plenty of reasons why operational teams and functionsContinue reading “Rei Paki: Doing design right”
Melissa (Mimi) Curran: Commercialisation and growth
An article by Scott Williamspublished on 9 Sep 2023 Commercialisation is your job too, buddy. In this OPS:Innovator podcast episode, I spoke with Melissa (Mimi) Curran about commercialisation and growth. Interestingly, the conversation quickly headed toward customer experience and how that is essential to any organisation achieving its growth objectives. It’s not surprising that CX is soContinue reading “Melissa (Mimi) Curran: Commercialisation and growth”
Juliette Connolly: Creating great experiences
An article by Scott Williamspublished on 31 Aug 2023 Ops people can be creative too. In this OPS:Innovator podcast episode, I spoke with Juliette Connolly about creating great experiences. Naturally, the conversation focused mainly on employee experience because you’re unlikely to achieve any other without first striving for an excellent EX. Here’s the tl;dr: Jules kicked usContinue reading “Juliette Connolly: Creating great experiences”
James Morris: Transforming ways of working
An article by Scott Williamspublished on 26 Aug 2023 Transforming how your organisation works is all about the people…and how you distribute the money. In this OPS:Innovator podcast episode, I spoke with James Morris about transforming ways of working. This kind of conversation often becomes fluffy, with the whole thing staying focused on high-level principlesContinue reading “James Morris: Transforming ways of working”
Ten Percent Labs 